We’re here to help you get the most out of your WooCommerce plugins.
Whether you need installation guidance, troubleshooting, or pre-purchase questions, WPSHEP support has you covered.

🚀 Getting Started

How do I install a WPSHEP plugin?

  1. Download the plugin ZIP file from your account or email
  2. Go to WordPress → Plugins → Add New
  3. Click Upload Plugin and select the ZIP file
  4. Install and activate the plugin
  5. Go to WooCommerce → Settings to configure it

Each product includes documentation and recommended settings.

🔑 License & Updates

Is my license original?

Yes.
All WPSHEP products come with 100% original and genuine licenses.

Do I get updates?

✔ Yes — lifetime updates are included.
You’ll receive compatibility updates for the latest WordPress and WooCommerce versions.

🛠 Troubleshooting

The plugin doesn’t work after activation

Please check:

  • Your WooCommerce version is up to date
  • No conflicting payment or checkout plugins are active
  • Your theme is compatible (WoodMart, Elementor, and most modern themes are supported)

If the issue persists, contact support and include:

  • WordPress version
  • WooCommerce version
  • Plugin name
  • Screenshot of the issue

💬 Support & Contact

How can I contact support?

You can reach us via:

  • Live chat (when available)
  • Email support
  • Contact form

⏱ Response time: usually within 24 hours

We handle all requests manually to ensure accurate solutions.

🔄 Refunds & Policy

Due to the digital nature of our products:

  • Refunds are handled on a case-by-case basis
  • If a plugin does not work as described and we can’t fix it, we’ll find a fair solution

Please contact support before requesting a refund.

❓ Pre-Purchase Questions

Not sure which plugin you need?
Ask us about:

  • Payment gateway compatibility
  • Theme support
  • Multi-site or multi-currency setups
  • Custom requirements

We’re happy to guide you before you buy.

✅ Why Choose WPSHEP?

✔ Original & genuine licenses
✔ Lifetime updates
✔ Clean, optimized code
✔ WooCommerce-focused solutions
✔ Real human support

📩 Contact us at: contact@wpshep.com